You will need to send a Ticket to support on this Issue. Support will not deal with this on the Forum - Sorry
Have you tried to contact PaySafeCard? http://www.paysafecard.com/us/help/
From the PaySafeCard Help Site:
"Currently there is a new ransomware displaying bogus police alerts online which demands that users pay a "fine" with paysafecard.
Do not pay the demanded "fine"!"
More Information from PaySafe:
Details on new ransomware displaying bogus police alerts!
There is currently a virus on the internet that demands users pay a "fine" or risk having their computer locked because of illegal online activities. Infected computers display a pop-up window demanding an alleged fine to be paid with - among other means - paysafecard PINs. paysafecard is currently used by neither the police or the courts as a means of payment.
Do not pay the demanded "fine"!
Should you have already paid this "fine", contact the paysafecard Service-Team immediately.
